The great late poet Maya Angelou suggested that “people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
And yet we are still expected to lead people without really knowing what to do about feelings.
As we consciously aim to build strong organizations, relationships and cultures, we can stunt that crucial growth with unconscious thoughts and subsequent behaviors. Fear itself is the great destroyer. What I often find is that at the core – underneath the unique aspects of each culture and its challenges – is a need for more trust.
UNIVERSAL CULTURE? KINDNESS ABSOLUTELY MATTERS. BUT IT ISN’T EVERYTHING. In a recent engagement with a group of chief officers, I learned that one of them was having a cultural communication challenge with his team. Comprised of individuals from another country of origin, his employees were eager to please, but perceivably unwilling to collectively engage in […]
Are you aware of your unconscious sabotaging behaviors as you express your leadership acumen? Most people – until they face this issue head on – operate from either seeking approval of authority figures or rebelling against them.
UNDER-CONFIDENT OR OVERCONFIDENT? ACTIONS MAY SPEAK LOUDER THAN WORDS, BUT . . .WHERE’S THE TRUTH? Often I am asked, “Have you heard of Imposter’s Syndrome?” Yes, I have. I have not only heard of it, I have coached professionals through it. And while it was traditionally known to affect mainly high-achieving females, do not be […]
Have we closed the generation gap yet? From my observation, it seems we simply stopped talking about it.
Remember the old saying about the word ‘assume’? If not, just ask around. It won’t take long to find someone who can tell you. We all make assumptions about others – and most often, we eventually regret doing so. In time, this dynamic can evolve into a cultural virus.
HOW TO START (RE)BUILDING EMPLOYEE MOTIVATION “There’s this woman on my team who thinks she’s above doing the project I gave her, so she’s not doing sh*#,” says a cherished family member on our most recent phone call. “And now I have to have a conversation with her tomorrow morning that’s not going to go […]
Culture is a byproduct of the beliefs, behaviors and attitudes of a company’s leadership. Culture is pervasive. It isn’t an initiative or a project. It is a way of being.
Recently I served on an expert panel at the Georgia World Congress Center for the Technology Association of Georgia. We each shared tips, tools and insights about how to navigate the new challenge of a fluid workforce.